Frequently Asked Questions
Everything you need to know about your Vibecrafts experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Are the products at Vibecrafts sustainably sourced?
Quality and ethics are our priorities. We work closely with our suppliers to ensure that our materials meet high standards of durability and responsible sourcing.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email containing a tracking link. You can also log into your Vibecrafts account to view your order history and real-time status.